Once an order is placed, there is a 12-hour time frame after your purchase where you can cancel or change your order. Please email support@wildasteraceae.com immediately so we can adjust your order. After the 12-hour time frame of your purchase, we could not issue refunds, cancellations, or change your order.
Unfortunately, for custom designs such as embroidered names or images, there are no refunds/cancelations/change your order. After your custom design is purchased through our website, the design process has begun. If you have questions, comments, or concerns with your custom order, please email us at support@wildasteraceae.com.